Privacy Policy

Effective Date: February 26, 2025

At The Cupcake Florist, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.thecupcakeflorist.co.uk, or engage with our services.

1. Information We Collect

We collect the following types of personal data:

• Identity Data: Includes your name and contact details.
• Contact Data: Includes your email address and phone number.
• Technical Data: Includes your IP address, browser type, and usage data.
• Financial Data: Includes payment information necessary for processing orders.

2. How We Collect Your Data

We collect your data through:

• Direct Interactions: When you fill out forms on our website, place an order, or contact us directly.
• Automated Technologies: Through cookies and similar technologies that track your browsing activities.

3. How We Use Your Data

We use your personal data for:

• Order Processing: To fulfill and manage your orders.
• Customer Support: To respond to your inquiries and provide assistance.
• Marketing: To send promotional materials, with your consent.
• Website Improvement: To enhance user experience and functionality.

4. Sharing Your Data

We may share your data with:

• Service Providers: Third parties who assist in delivering our services, such as payment processors and delivery companies.
• Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct any inaccuracies in your data.
• Erasure: Request the deletion of your data, subject to certain conditions.
• Restriction: Limit the processing of your data.
• Objection: Object to the processing of your data.
• Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, please contact us at info@thecupcakeflorist.co.uk.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Cupcake Florist
1 Kit Wood Close
Bradford, BD4 0LP
United Kingdom
Email: info@thecupcakeflorist.co.uk
Phone: 07396733160

By using our website and services, you consent to the collection and use of your personal data as described in this Privacy Policy.